11 Mar

Team Lead - Jaipur - Infosys

Team Lead
Jaipur RJ
11 Mar, 2017 30+ days ago

Infosys as the company that open the jobs vacancy, have some qualification and spesification especially for the Team Lead jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Infosys company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Company: iBPO
Job ID/Ref Code: Inf_EXTERNAL_10024100_1
Skill(s): Mortgage background
Experience Range: 05-07 years
Primary Location: Jaipur, IN
Location(s): Jaipur

Job Description:
Role Designation- Team Lead

Responsibilities- Purpose/Essence of the role: Prepares service quality plan, manages team, ensures process compliances, resolution of escalations, KM Compliances. Below are the roles and responsibilities aligned to the ab ove mentioned role / role designation: 1. Transition Coordination: Process definition & documentation: Participates as a part of the transition team to prepare / review the process definition & documentation for the specific process within his/her purvie w to enable the Manager in finalizing the to-be process. 2. Operations: Manpower Training: Identifies training needs for process executives and ensures training implementation for the specific process to ensure competency development across domain, operat ions and behavioral. 3. Operations: Resource Planning (People, Infrastructure etc.): Implements the resource deployment (Team Size, Span, Shift Utilization, Skill sets, and technology rollout) and ongoing monitoring for his specific process to ensure budg et & pricing assumptions compliance. 4. Talent Management (People Management): Implements career development & succession plan for the direct reports in order to ensure sustainable employee engagement & motivation within the team 5. Knowledge Management: Ensures compliance to the KM System for the specific process and documents exceptions and artifacts such as case studies, best practices etc. in order to capture and maintain tacit knowledge 6. SLA Compliance: Monitors daily dashboards / Conducts daily h uddles to prioritize for the day, weekly SLA review with his team, Provides guidance and support to the team in order to ensure delivery predictability 7. Quality Planning (QC/QA): Prepares the service quality plan including the quality control, assurance and improvement at respective process level to create a comprehensive quality program for the specific processes

Service Line: Unit-INFSYS-iBPO Fin Services and Ins

Other Team Lead Jobs Vacancy


Operationsteam Leader Kyc Operations Day Review. Job Openings in Morgan Chase for Operationsteam Leader Kyc Operations Day Review, this job opened at 07 May, 2017. The KYC Team Lead reports to the KYC Team Manager (Division Leader). The KYC Team Leader will:. The primary responsibility of the Know Your Customer (KYC) Team... ... (Read more about Operationsteam Leader Kyc Operations Day Review - Bangalore - Morgan Chase)


Team Lead. Job Openings in Tech Mahindra for Team Lead, this job opened at 15 May, 2017. Experience: 3- 8 yrsJob Loc- Bangalore/ Hyderabad/ BhubaneshwarJob Description: Experienced in ENOVIA MatrixOne /ENOVIA V6 implementation / upgrade project ... (Read more about Team Lead - - Tech Mahindra)


Team Lead. Job Openings in Unit Force Technologies Consulting for Team Lead, this job opened at 24 May, 2017. Team Lead - IT Recruiter. IT Recruitment Team Leading Delivery lead. Not Disclosed by Recruiter.... ... (Read more about Team Lead - Bangalore - Unit Force Technologies Consulting)


Team Lead. Job Openings in Css Corp for Team Lead, this job opened at 24 May, 2017. Technology : Azure and Azure IoT Design , Develop, Development, Testing (Security, Responsive Design, Performance, Acceptability, Mobility, PaaS) Analysis ... (Read more about Team Lead - Bangalore - Css Corp)


Tech Lead. Job Openings in Honeywell for Tech Lead, this job opened at 26 May, 2017. Should Posses Good interpersonal and team building skills. Interacts with project team members and peers to anticipate and resolve day to day issues.... ... (Read more about Tech Lead - Bangalore - Honeywell)