Urgent Opening For Technical Analyst - Pune - Best Pro
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Job Responsibilities: Short Description:
Shift: - It's 24 x 7 operations.
Total Experience: - 2 to 6 yrs. (Min 1 Yrs. in Linux and Technical support)
Knowledge & Key Skills
o Technical Skills and Experiences
Linux servers and Oracle
Analyzing and understanding application/Event viewer/Network logs
Functional Skills and Experiences
Experience working in technical support process
Good communication skills (verbal & Written)
1.5+ years experience in Application/Technical support
Extensive problem solving and troubleshooting skills Ability to independently apply production upgrades and support the products and technologies
Experience in providing services to agreed SLAs
Excellent interpersonal and communication skills
Flexible in working outside of core business hours at short-notice.
Salary: INR 2,00,000 - 5,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support Technical Analysis Voice Support Communication Skills Troubleshooting Skills Interpersonal Communication Problem Solving
Desired Candidate Profile
Please refer to the Job description above