17 Feb

Big Requirement For Customer Support Executives Idea - Delhi - Idea Infocomm Limited

Big Requirement For Customer Support Executives Idea
Idea Infocomm Limited
Delhi DL
17 Feb, 2017 2 days ago

Idea Infocomm Limited as the company that open the jobs vacancy, have some qualification and spesification especially for the Big Requirement For Customer Support Executives Idea jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Idea Infocomm Limited company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

1. Resolving customer technical issues over the phone or through video chat, with regards to Prayag masterbatch used on their machine 2. Suggesting/Helping customer in making the right masterbatch selection 3. Occasional customer visit with sales team to the customer plant, if required 4. Convincing customers regarding Prayag product quality 5. Communicating and Co-ordinating with Production and QC department with regards to customer complaints and feedback 6. Updating customer interaction record in customer history file Requirements: 1. Reasonable years of experience of working in production department for plastics involving moulding/processing methods eg Roto-moulding, Blow Moulding, injection moulding, extrusion, blown film etc 2. Alternatively experience in customer facing technical sales of Plastic processing machines or masterbatches shall be appreciated 3. Ability to understand and resolve customer masterbatch related technical issues over the phone 4 Additional Knowledge of Regional languages like Gujarati, Bengali, Kannada, Telugu, Tamil would be appreciated 5 Ability to analyze and make suggestion for system improvement based on first hand experience of interacting with the customer 6 Hard working and Responsible attitude

HR M.ALI 9654331246

Job Type: Full-time

Salary: ₹20,000.00 /month

Required education:

  • High school or equivalent

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