19 May

Mega Drive Mphasis Concentrix Computer First Source Icc Voice - Bangalore - Personal Network

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Dear All, Greeting form Personal Network!!!*Big time hiring with TOP BPO MNCs Customer Support Analyst/Sr.CSA*! Client : Mphasis/Concentrix/24/7 Computer/First Source Post : Customer Support Analyst/Senior Customer Support Analyst /Specialist Experience : 0.6months to 4 years in International Voice (Customer Support) Qualification : Any Graduate/10+2+3/10+2 /10+3Location : BANGALORE CAB : 2 WAY CAB PROVIDED SHIFT : Rotational / US/UK Shift 4Job Description: Candidate should possess excellent oral and written communication skills Candidate should have 6months to 6years of experience in Customer Support Voice Process. Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shift Responsible for dealing with International Clients Responsible for dealing with Clients Queries Minimum of two years of customer interaction or customer support experience strongly preferred, either by phone or face to face Previous experience mentoring peers or leading a project strongly preferred Previous negotiation skills strongly preferred Must be willing to work in an environment that requires some amount of phone-based customer interaction Proficiency with expert computer functions including MS Office suite strongly preferred Previous experience mentoring peers or leading a project strongly preferred Previous negotiation skills strongly preferred Must be willing to work in an environment that requires some amount of phone-based customer interaction Proficiency with expert computer functions including MS Office suite strongly preferred Interested candidate please feel free to call me on the number given below: 9538869691CONTACT PERSON : SOPHIACONTACT NUMBER : 9538869690E MAIL ID : [email protected] Regards,SOPHIAHR Recruiter Personal NetworkContact Number - 9538869690E-mail - [email protected]


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