Latest Job Idea Network For Passed - Delhi - Idea Infocomm Limited
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1. Resolving customer technical issues over the phone or through video chat, with regards to Prayag masterbatch used on their machine 2. Suggesting/Helping customer in making the right masterbatch selection 3. Occasional customer visit with sales team to the customer plant, if required 4. Convincing customers regarding Prayag product quality 5. Communicating and Co-ordinating with Production and QC department with regards to customer complaints and feedback 6. Updating customer interaction record in customer history file Requirements: 1. Reasonable years of experience of working in production department for plastics involving moulding/processing methods eg Roto-moulding, Blow Moulding, injection moulding, extrusion, blown film etc 2. Alternatively experience in customer facing technical sales of Plastic processing machines or masterbatches shall be appreciated 3. Ability to understand and resolve customer masterbatch related technical issues over the phone 4 Additional Knowledge of Regional languages like Gujarati, Bengali, Kannada, Telugu, Tamil would be appreciated 5 Ability to analyze and make suggestion for system improvement based on first hand experience of interacting with the customer 6 Hard working and Responsible attitude
HR M.ALI 9654331246
Job Type: Full-time
Salary: ₹20,000.00 /month
- High school or equivalent