19 May

Technical Support Kolkata April - Pune - Best Pro

Position
Technical Support Kolkata April
Company
Best Pro
Location
Pune MH
Opening
19 May, 2017 5 days ago

Best Pro as the company that open the jobs vacancy, have some qualification and spesification especially for the Technical Support Kolkata April jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Best Pro company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Job Title/Designation:
Technical Support |TP| Kolkata 4th March
Job Description:
Position - Technical Support
Exp - 0 - 8yrs

Excellent verbal and written communication skills, as well as strong analytical and problem-

solving skills

1-2 years related experience in a technical Service Desk environment

Working knowledge of incident management systems (developed in training)

Supporting the configuration, operation and troubleshooting of basic cloud service utilization

and other PC/System related troubleshooting requirements for end uers

Able to configure and troubleshoot computer and networking hardware

Understanding of terminology and concepts, including but not limited to: POP3/IMAP,

Exchange, ActiveSync, VPN, FTP etc.

Working knowledge of anti-spam, antivirus and other security applications

Data recovery operation, triage and troubleshooting for basic cloud products

Any form of Microsoft of technology certification would be an asset but is not required

Experience: 0 to 8 years

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Keyskills: Computer Networking Service Desk Technical Support Incident Management Antispam Troubleshooting Data Recovery Management Systems Written Communication Problem Solving

Desired Candidate Profile
Please refer to the Job description above


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