17 May

Receptionist Front Office - - Apollo Hospitals

Position
Receptionist Front Office
Company
Apollo Hospitals
Location
Opening
17 May, 2017 30+ days ago

Apollo Hospitals as the company that open the jobs vacancy, have some qualification and spesification especially for the Receptionist Front Office jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Apollo Hospitals company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

To welcome the patients with a pleasant smile and wish them.

  • To attend telephone calls politely by strictly adhering to telephonic manner.
  • To check if the patient is new or an old patient (Already registered).
  • To get the information about the nature of illness and guide them to the concerned department.
  • To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD).
  • To send the patient to the Medical Officer, if the information is not clear regarding their illness and guide them to the concerned department..
  • To collect the reference letters if any.
  • To check whether the patient has filled all relevant data in the registration form.
  • To collect the fees for registration and prepare the receipt and handover to them.
  • To give the registration card and hospital brochures to the patient.
  • To handover the blue folder to the concerned OPD.
  • If the patient is an old patient (Already registered.), guide them to the concerned OPD.
  • To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer’s reference / reference letter.
  • To make an entry of the referred doctors name and address in the computer.
  • To guide the visitors to the concerned room / departments.
  • To provide information regarding various preventive medical health checkups.
  • To answer various queries of the patient.
  • To take over the admission procedures / room shifting from 7.30 pm to 9.00 am
  • To prepare the occupancy report, referral report, VIP report and credit list and distribute to the concerned departments.
  • To handover the accounts of registration fees to the next shift person.
  • To settle the registration fees in accounts on daily basis.
  • To maintain the ISO / NABH / Lean Six Sigma documents.
  • To participate and contribute to departmental quality initiatives.
  • To be aware of departments performance and objective.
  • To carryout data collection/support in data collection.
  • To adhere to the safety norms of hospital and to follow both patient / staff safety.
  • To perform any job/task as and when assigned by the superior.

  • Key Competencies
    • Communication Skills
    • Interpersonal Skills
    • Professional knowledge
    • Emotional stability & behavioral approach
    • Time management


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