19 May

Officer Retail Sales - Mumbai - Tata Capital

Position
Officer Retail Sales
Company
Tata Capital
Location
Mumbai MH
Opening
19 May, 2017 8 days ago

Tata Capital as the company that open the jobs vacancy, have some qualification and spesification especially for the Officer Retail Sales jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Tata Capital company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

A) Core Responsibilities:
• Customer interaction and follow up
o Interact in a polite and convincing manner with the customer and provide all details about the product
o Be alert about customer documents received and customer profile to detect fraud
o Provide after sales customer service and follow up with EMI and ECS concerns/issues
o Collect all Post Disbursal Documents
o Maintain relationship with customers on an ongoing basis (when new products are launched or for case closures)
• Achieve Business Targets
o Achieve sales targets
o Have complete product/schemes knowledge
• Team Handling
o Monitor teams target, attendance and ensure proper grooming of CRE’s
o Train team members on new product schemes , policy and product updates
o Resolve queries raised by team members related to customer files and documents processing
• Process Files
o Scan and log in file as per policy within TAT
o Collect all KYC documents, agreements and other required details as per po

Job Description
• Car Finance Product/Schemes knowledge
• Working knowledge of KYC documents • Basic system and computer knowledge•
Desired attributes :
• Customer handling skills
• Personal grooming • E mail etiquette
• Communication skills


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