19 May

Customer Support Executive - Chennai - Hcl Technologies

Position
Customer Support Executive
Company
Hcl Technologies
Location
Chennai TN
Opening
19 May, 2017 10 days ago

Hcl Technologies as the company that open the jobs vacancy, have some qualification and spesification especially for the Customer Support Executive jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Hcl Technologies company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Meet the defined Quality Scores. Innovation & Process Improvement (3.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process.

Experience
Fresher

Qualification
BA

No. of Positions
6

Skill (Primary)
Domain Competencies (BSERV )-Healthcare-Operations Management


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